Privacy Policy for Bosso Smart Lighting

Effective Date: June 23, 2025
Last Updated: June 23, 2025

Bosso Smart Lighting (“Bosso,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, products, mobile applications, and related services (collectively, the “Services”), including our smart lighting systems and app integrations with audio and smart home devices.

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

a. Information You Provide to Us

  • Account Registration: Name, email address, phone number, physical address, password, and other identifiers when you create an account or request a quote.
  • Order and Payment Information: Billing and shipping address, payment card details (processed by third-party payment processors), and purchase history.
  • Communications: Content of your communications with us, including support requests, reviews, and survey responses.
b. Information We Collect Automatically
  • Device and Usage Data: IP address, device identifiers, browser type, operating system, access times, referring URLs, and app usage statistics.
  • App Data: Information about your use of the Bosso app, including lighting preferences, schedules, and device settings.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our website and app.

c. Information from Smart Devices and Integrations

  • Audio and Motion Data: If you enable features such as music synchronization, motion activation, or voice control, the app may access your device’s microphone, motion sensors, or connected smart home devices. Audio data is processed locally on your device unless you explicitly enable cloud-based features.
  • Third-Party Integrations: If you connect Bosso with Amazon Alexa, Google Home, Apple HomeKit, or other platforms, we may receive information from those services as permitted by your settings.

d. Information from Dealers and Installers

  • If you purchase through a Bosso dealer or authorized installer, we may receive your contact and installation information from them.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our Services and products.
  • Process orders, payments, and fulfill your requests.
  • Personalize your experience and provide customer support.
  • Enable app features such as lighting control, scheduling, music sync, and smart home integrations.
  • Communicate with you about your account, updates, promotions, and security alerts.
  • Analyze usage and trends to improve our Services.
  • Comply with legal obligations and enforce our terms.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Vendors who help us operate our business (e.g., payment processors, hosting providers, analytics, customer support).
  • Dealers and Installers: If you purchase through a dealer, we may share relevant information to coordinate installation and support.
  • Smart Home Platforms: With your explicit consent, we share data with third-party platforms (e.g., Amazon, Google, Apple) to enable integrations.
  • Legal and Safety: To comply with law, regulation, legal process, or governmental request; to protect rights, property, or safety of Bosso, our users, or others.
  • Business Transfers: In connection with a merger, acquisition, financing, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

We do not sell your personal information for monetary consideration.

4. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of your personal information.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain exceptions.
  • Opt-Out: Opt out of the sale or sharing of your personal information, targeted advertising, or profiling.
  • Portability: Request a copy of your information in a portable format.
  • Restriction/Objection: Restrict or object to certain processing.
  • Withdraw Consent: Withdraw consent for processing where we rely on consent.

To exercise your rights, please contact us at service@bosso.biz or (208) 248-5568. We will verify your identity before fulfilling your request and respond within the timeframe required by law.

5. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

6. Data Security

We use reasonable technical, administrative, and physical safeguards to protect your information. However, no system is completely secure. Please use strong passwords and protect your account credentials.

7. Data Retention

We retain your information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.

8. International Users

Bosso is based in the United States. If you access our Services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. and other countries. We comply with applicable cross-border data transfer laws, including GDPR where applicable.

9. Audio, Motion, and Smart Device Data

  • Audio Data: Audio features (e.g., music sync, voice control) are opt-in and require your explicit consent. Audio data is processed locally unless you enable cloud-based features, in which case you will be notified and asked for additional consent.
  • Motion Data: Motion activation features use device sensors and do not record or transmit video or audio unless explicitly enabled by you.
  • User Responsibility: You are responsible for complying with all applicable notice and consent laws regarding the use of audio or motion features in your home or business, including informing guests or employees as required by law.

10. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the effective date. Your continued use of the Services after changes means you accept the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Bosso Smart Lighting
3096 S 460 W, Salt Lake City, UT 84115
Email: service@bosso.biz
Phone: (208) 248-5568

Notice for California Residents:
You have the right to request information about our collection, use, and disclosure of your personal information over the past 12 months. You may designate an authorized agent to make requests on your behalf. We will not discriminate against you for exercising your privacy rights.

Notice for European Union Residents:
You have the right to lodge a complaint with your local data protection authority if you believe your rights under GDPR have been violated.

Notice for Illinois Residents:
If you use features that process biometric information (e.g., voice recognition), we comply with the Illinois Biometric Information Privacy Act (BIPA) and will obtain your written consent before collecting or storing such data.

Last updated: June 23, 2025